Who can join, publish, and advertise on this platform?
We are an open platform, but fundamentally, our network is designed exclusively for professionals and individuals working in the industry. Our main goal is to provide exceptional services to those dedicated to their careers in the art and entertainment fields. We consistently work to cultivate an environment that encourages collaboration among experts while maintaining high industry standards in a professional business setting.
What is the mission of the company?
We have found that the key to success is largely determined by your ability to build positive lasting connections with everyone important to your business. Therefore, the mission of The Hollywood Connections Center is to make an effective home for the industry where like-minded professionals can connect, grow, and build a successful future.
What is the future objective of the company?
We strive to maintain a safe and professional environment for the industry, and with the rise of AI, we are committed to ensuring this platform continues to support human talent and creative professionals.
What date do you typically hold your annual festival?
Unfortunately, we have canceled our event due to the pandemic and other concerns. However, we are working to restart the event soon, which will take place on Hollywood Boulevard.
What other services are you involved with?
We are also collaborating with our partners on referrals, production, events, funding, and more.
Where are you located?
Currently, our service center office is situated in Hollywood, California. However, our team comprises diverse individuals from around the globe who are dedicated to maintaining this network with the latest updates and technologies, ensuring it remains secure and fully operational.
How long has your company been in business?
Our company was established in the heart of Hollywood, California, in 2008. Since then, we have undergone various transformations and updates, leading to a refined blueprint aimed at better serving our community of professionals moving forward.
What are your business hours?
We are an online platform available 24/7 for browsing, joining, publishing, or advertising. However, our service center operates Monday to Friday from 9 AM to 6 PM PT (California Time), excluding major U.S. holidays.
Are you an agency that represents individual clients?
No, while many agencies and industry leaders make use of our platform, we are not an agency and do not represent individual clients. We recommend that you share the contact details of your agent or manager to ensure that all communications are channeled appropriately.
What are the guidelines for publishing on this site for individuals under 18?
They are required to have a parent or legal guardian register on the websites, providing the parent’s name, email, and consent for the minor to use the websites.
How can I contact you?
The most effective way to reach us is through the contact form found in the site support section. We will reply to your inquiry within 24 hours (excluding weekends) or by the next business day.
Do you have instructions for creating an account, publishing, and advertising?
Yes, we invite you to review our guide to joining, publishing, and advertising.
What duration does this platform offer for publishing and advertising?
It provides an annual period for all types of entries.
Will my listings or advertisements automatically renew at the end of their annual period?
No, your listings or advertisements are set to automatically end once the specified listing period ends. To restart them, you must manually relist through your dashboard.
Can I pause or remove my listing or advertisement whenever I wish?
You can pause or remove your listing or advertisement at any time by accessing your dashboard (edit page/listing).
Do you store users’ credit or debit card details?
No, our website does not collect or access users’ credit or debit card information. All online transactions and payment processing are handled by Stripe, a platform trusted by millions of businesses globally. For more details, click here.
Do you have a refund policy?
No, refunds are only considered in exceptional circumstances. If approved, the refund process usually takes around 7 to 30 days.
Do you have a free period for publishing and advertising?
Unfortunately, we no longer offer the 7-day free publication option due to issues with spam and individuals exploiting our system. Our platform is intended solely for professionals who are focused on success and wish to connect with like-minded individuals. Our aim is to create a thriving community for the industry, allowing similar-minded professionals to connect, develop, and forge a successful future together.
What information is required to create an account?
The only information needed to create an account is as follows:
Full Name | Email Address | Chosen Username
Is the site secure?
Yes, we have put in place exceptional security measures to guarantee the utmost safety and protection, following strict policies and procedures aimed at preventing unauthorized access.
How can I learn more about the security of your site?
You can find additional information about our site security by visiting the site security section.
Do you share my personal data?
No, we do not share or sell our users’ data to any other parties.
Does this site feature third-party advertisements?
No, we do not feature any third-party advertisements on our platform. If you come across any advertisements while using our services, please note that these are strictly limited to content posted directly by our users.
Will my email be used for marketing or newsletters?
No, your email will only be used to address your specific request and will not be utilized for marketing or newsletters unless you choose to opt-in.
What kind of measures do you use for listing evaluation?
We thoroughly examine every entry on the platform to evaluate and confirm its legitimacy. This security measure is in place to protect our users and create a secure environment for the industry.
What kinds of submissions are prohibited or considered unacceptable?
We enforce a strict policy against content that is illegal, offensive, false, invalid, misleading, fake, or in violation of copyrights and trademarks. Posting any form of adult content is not allowed.
Is it required to create an account in order to browse the platform?
No, feel free to explore the platform anonymously whenever you like.
Is it required to create an account in order to use the private messaging system to communicate with others?
Yes, an account must be created to contact others using the private messaging system, unless the individual has shared their contact information publicly. Please note that for security purposes, your IP address will be logged and visible.
Am I able to manage my account?
Yes, you can modify your account; please visit the help page for assistance.
Can I manage, edit, pause, or delete my page, listings, or advertisements?
Yes, you have full control to make modifications. Please refer to the help page for assistance.
Is it possible to upload video or audio reels?
Please note that direct uploads of video or audio files are not allowed. However, you can embed videos in your listings. For further details, please refer to the help page.
Can I add images to my listing?
You are permitted to upload a maximum of ten images, each not exceeding 7MB in size. Should you encounter any issues during the upload process, it may be necessary to decrease the file size of your images. For further details, please refer to the help page.
How do I reset my password?
Please visit the help page for information on how to reset password.
Do you offer an internal email service?
We do not provide an internal email service, but our platform includes a private messaging system that utilizes users’ email addresses.
Could you verify the authenticity of each listing and advertisement on the platform?
Unfortunately, the response is negative. Although we conduct a thorough review of each submission, we cannot guarantee the legitimacy of every listing on our platform. However, we are committed to minimizing the presence of listings that may be of questionable quality. We advise all users to exercise caution and use their best judgment.
Do you have a privacy policy?
Yes, we invite you to review our privacy policy.
Do you have a terms of service?
Yes, we invite you to review our terms of use.
What steps should I take in the event of experiencing harassment from another user?
Should you find yourself subjected to harassment, we urge you to reach out to us without delay. We are committed to providing a safe environment and will promptly address the issue to ensure the cessation of such behavior.
Do you have a policy for account termination?
Yes, if we believe that you have violated the Terms of Use and Privacy Policy, we will delete or disable your account, block your email or IP address, or otherwise revoke your access to or use of the service.